What are cookies?
Cookies are small, usually randomly encoded, text files that help your browser navigate through a website. The cookie file is generated by the site you’re browsing and is accepted and processed by your computer’s browser software. The cookie file is stored in your browser’s local folder or subfolder.
Your browser accesses the cookie file again when you visit the website that created the cookie file. The browser uses the information stored in the cookie file to help ease your navigation of the website by letting you sign in automatically, or remembering settings you selected during your earlier visits to the website, among many other functions.
A website cannot access information on your computer other than its cookie. The cookie is not executable code, so it doesn’t have any ‘life’ of its own, other than being used by the website that created it. A cookie’s use is limited to helping your browser process the information located on the website.
How do we use cookies?
When we send traffic to another site or when a Waste Help customer signs up for a product, cookies record that activity.
The revenue we receive from this helps us keep our site free to use and means we can invest in developing innovative tools to make finding the best deals even easier.
We do not store any personal or financial information in the cookies; they are designed only to collect information of an anonymous nature. The cookies we use cannot read or search your computer, smartphone or web-enabled device to obtain information about you, or read any material kept on your hard drive.
Strictly necessary cookies
These cookies are essential in order to enable you to move around the website and use its features. These cookies ensure our website functions correctly and also facilitate a product selection or track a sale order you have made.
Our cookies
| Cookie name | Description | Duration |
| COOKIESCONSENT | This cookie determines whether to show you the cookie policy modal. | 365 days from set/update date |
| PHPSESSID | This is a general purpose PHP identifier used to maintain user session variables. | Session cookie |
| ptoken | This is a general purpose PHP identifier used to maintain user session variables. | Session cookie |
Third party cookies
| Third Party | Cookie name | Description | Duration | More Information |
| Cloud Flare | __cfduid | This cookie is used by CloudFlare content delivery network for whitelisting specific users from security restrictions. | 365 days | Cloudflare policy |
Analytical/performance cookies
These cookies collect information about how visitors use a website, for instance, which pages visitors go to most often and if they get error messages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous.
To opt-out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout
| Third Party | Cookie name | Description | Duration | More Information |
| .broadbandgenie.co.uk | cbpreferrer | Used by Compare Broadband Packages as a unique user identifier. | 1 month | |
| utm_gif | Google Analytics Tracking Code that logs details about the visitor’s browser and computer. | Session cookie | Google Analytics policy | |
| NID | 3rd party cookies by google.co.uk. | 6 months | Google policy | |
| 1P_JAR | This cookie is used for Google Analytics to store and update a unique value for each page visited. | 2 years | Google policy | |
| _ga | This cookie is used for Google Analytics to distinguish unique users by assigning a randomly generated number as a client identifier. | 2 years | Google Analytics policy | |
| _gid | This cookie is used for Google Analytics to store and update a unique value for each page visited. | 1 day | Google Analytics policy | |
| _gali | Used to monitor the performance of the website. | 365 days from set/update date | Google Analytics policy | |
| _gat_ | This cookie is used for Google Analytics to throttle request rate. | 1 minute | Google Analytics policy | |
| _gat_UA-* | This cookie is used to identify unique users by Google Analytics. | 1 minute | Google Analytics policy | |
| Bing | MUID | This cookie is widely used by Microsoft as a unique user identifier. It can be set by embedded Microsoft scripts, used to sync across many different Microsoft domains, allowing user tracking. | 1 year and 1 month | Microsoft policy |
| Bing | MUIDB | This cookie is widely used by Microsoft as a unique user identifier. It can be set by embedded Microsoft scripts, used to sync across many different Microsoft domains, allowing user tracking. | 365 days | Microsoft policy |
| HotJar | _hjClosedSurveyInvites | Hotjar cookie. This cookie is set once a visitor interacts with a Survey invitation modal popup. It is used to ensure that the same invite does not re-appear if it has already been shown. | 365 days | Hotjar policy |
| HotJar | _hjDonePolls | Hotjar cookie. This cookie is set once a visitor completes a poll using the Feedback Poll widget. It is used to ensure that the same poll does not re-appear if it has already been filled in. | 365 days | Hotjar policy |
| HotJar | _hjMinimizedPolls | Hotjar cookie. This cookie is set once a visitor minimises a Feedback Poll widget. It is used to ensure that the widget stays minimizes when the visitor navigates through your site. | 365 days | Hotjar policy |
| HotJar | _hjDoneTestersWidgets | Hotjar cookie. This cookie is set once a visitor submits their information in the Recruit User Testers widget. It is used to ensure that the same form does not re-appear if it has already been filled in. | 365 days | Hotjar policy |
| HotJar | _hjMinimizedTestersWidgets | Hotjar cookie. This cookie is set once a visitor minimises a Recruit User Testers widget. It is used to ensure that the widget stays minimizes when the visitor navigates through your site. | 365 days | Hotjar policy |
| HotJar | _hjIncludedInSample | Hotjar cookie. This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels. | Session cookie | Hotjar policy |
Functionality cookies
These cookies allow the website to remember choices you make such as your username, language or the region you are in and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located.
These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.
You can control whether or not these cookies are used, but preventing them may mean we can’t offer you some services, and will reduce the support we can offer you. It’s also possible that preventing these cookies stops us remembering that you didn’t want a specific service.
| Third Party | Cookie name | Description | Duration | More Information |
| APISID | Used by Google to store user preferences and information on Google maps. | Session cookie | Google Policy | |
| SID | Used by Google to store user preferences and information on Google maps. | Session cookie | Google Policy | |
| SSID | Used by Google to store user preferences and information on Google maps. | Session cookie | Google Policy | |
| HSID | Used by Google to store user preferences and information on Google maps. | Session cookie | Google Policy | |
| SIDCC | Used by Google to store user preferences and information on Google maps. | Session cookie | Google Policy | |
| SAPISID | Used by Google to store user preferences and information on Google maps. | Session cookie | Google Policy | |
| _twitter_sess | This cookie is set due to Twitter integration and sharing capabilities for social media. | Session cookie | Twitter policy | |
| personalization_id | This cookie is set due to Twitter integration and sharing capabilities for social media. | 2 years | Twitter policy | |
| guest_id | This cookie is set due to Twitter integration and sharing capabilities for social media. | 2 years | Twitter policy | |
| external_referer | This cookie is set due to Twitter integration and sharing capabilities for social media. | 7 days | Twitter policy | |
| ct0 | This cookie is set due to Twitter integration and sharing capabilities for social media. | Persistent | Twitter policy | |
| datr | A Facebook cookie that monitors your Facebook account for suspicious behaviour such as failed login attempts or attempts to create spam accounts. | 2 years | Facebook Policy | |
| locale | A Facebook cookie that identifies a user’s language and country. | 30 days | Facebook Policy | |
| lu | Allows Facebook to pre-populate your e-mail address on their login screen if you have not explicitly logged out. | 2 years | Facebook Policy | |
| x-src | Facebook session cookie. | 5 years | Facebook Policy | |
| fr | Encrypted Facebook ID and Browser ID. | 3 months | Facebook Policy |
Targeting/advertising cookies
These cookies allow third parties to identify what you might find interesting, allowing a more personalised and relevant selection of advertisements to be displayed when you browse the internet.
They normally won’t just be from us but overall they help build an overall – yet anonymous – picture of individuals’ preferences based how they have browsed the internet, in order to deliver more relevant advertising.
You may see interest-based advertising on our website, but also on third party websites using information collected about your browsing activity on our website.
| Third Party | Cookie name | Description | Duration | More Information |
| Bing | SRCHD | This cookie is an analytics service that connects data from the Bing advertising network with actions performed on the website. | 2 years | Bing Policy |
| Bing | SRCHHPGUSR | This cookie is an analytics service that connects data from the Bing advertising network with actions performed on the website. | 2 years | Bing Policy |
| Bing | SRCHUID | This cookie is an analytics service that connects data from the Bing advertising network with actions performed on the website. | 2 years | Bing Policy |
| Bing | SRCHUSR | This cookie is an analytics service that connects data from the Bing advertising network with actions performed on the website. | 2 years | Bing Policy |
| Bing | _uetsid | This cookie is an analytics service that connects data from the Bing advertising network with actions performed on the website. | 30 minutes | Bing Policy |
| DoubleClick | test_cookie | Used by Google DoubleClick to check if the user’s browser supports cookies. | Session cookie | Google Doubliclick Policy |
| DoubleClick | IDE | Used by Google DoubleClick to register and report the website user’s actions after viewing or clicking one of the advertiser’s ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user. | 365 days | Google Doubliclick Policy |
How to manage cookies
We invest many resources and put a lot of effort into ensuring that Waste Help advertisements and marketing communications are relevant to your interests and displayed in a non-intrusive way.
We strongly believe that this is what digital marketing should represent: an unobtrusive way of presenting you with services which match your interests. However, you should be the one in control of whether or not you would like to be served such cookies for the purposes described above, or disable such cookies at a later stage.
We have included links that will redirect you to our providers’ websites where you may opt-out from receiving advertisements or disable cookies. Browsers also provide help pages related to cookie management:
To find out more about cookies you may visit www.allaboutcookies.org.
Contact us
We would be happy to answer any questions or complaints you may have regarding the practices described in this Policy. You can contact us at here.
